Last Updated: February 16, 2026
Semper Fidelis AC LLC (“we,” “us,” or “our”) operates the website semperfidelisac.com and provides HVAC services in Collier and Lee Counties, Florida. This Privacy Policy describes how we collect, use, and protect your personal information.
1. Information We Collect
We may collect the following types of information when you visit our website, request a quote, book a service, or communicate with us:
Personal Information: Name, phone number, email address, home or business address, and any other information you provide when requesting service, booking an appointment, or contacting us.
Device and Usage Information: IP address, browser type, operating system, pages viewed, and the date and time of your visit. This information is collected automatically through cookies and similar technologies.
Communication Records: Phone call recordings, text messages (SMS/MMS), emails, and chat transcripts related to service requests, appointments, and customer support.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve our HVAC services; schedule and confirm appointments; send service reminders, appointment confirmations, and on-my-way notifications via text message (SMS) and email; send invoices, estimates, and payment receipts; respond to your inquiries and customer support requests; request feedback and reviews after completed services; send promotional offers, membership information, and seasonal maintenance reminders (with your consent); comply with legal obligations and protect our rights.
3. Text Messaging (SMS/MMS) Consent and Terms
By providing your phone number to Semper Fidelis AC LLC — whether through our website, by phone, in person, or through our scheduling platform — you expressly consent to receive text messages (SMS/MMS) from us.
These messages may include: appointment confirmations, reminders, and scheduling updates; technician on-my-way notifications; service estimates and invoices; review and feedback requests; membership and maintenance plan information; promotional offers and seasonal discounts (with your consent).
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
You can opt out at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent unless you re-subscribe.
For help, reply HELP to any message or contact us at (239) 316-8555 or semperfidelisacllc@gmail.com.
Your consent to receive text messages is not a condition of purchasing any services from Semper Fidelis AC LLC.
Supported carriers include but are not limited to: AT&T, T-Mobile, Verizon, Sprint, U.S. Cellular, and most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with: service providers and platforms that help us operate our business (such as our scheduling software, payment processors, and text messaging providers); subcontractors who perform HVAC installation or repair services on our behalf; legal authorities when required by law, regulation, or legal process.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.
7. Your Rights
You may request to access, update, or delete your personal information at any time by contacting us at (239) 316-8555 or semperfidelisacllc@gmail.com. Florida residents may have additional rights under applicable state privacy laws.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Semper Fidelis AC LLC
Phone: (239) 316-8555
Email: semperfidelisacllc@gmail.com
Website: semperfidelisac.com
License: CAC1818655